Contact information

Thank you for choosing Gentking as your shopping destination. We greatly value providing you with excellent customer service. Here are the online working hours for our website customer support:

Email Service:
Monday to Friday: Available all day
Email: service@gentking.com

Phone Service:
Monday to Friday: 12:00 PM to 4:00 PM
Phone: +1-833-965-0668

 

Please note that our customer support team will be unavailable during weekends and public holidays. However, you can still reach out to us via email, and we will respond to your inquiries promptly once we resume operations.

If you have any questions regarding products, orders, returns, or any other inquiries, please feel free to contact us through the following channels:


Our customer service team will respond to your emails promptly and will be available to answer your calls during the phone service hours. We are committed to providing you with the best shopping experience and satisfactory service.

Thank you once again for your support of Gentking. We look forward to serving you!

Best regards,
Gentking Customer Service Team